Are you concerned about rising energy costs and the reliability of your power supply? Rocky Mountain Power, a key electricity provider across several Western states, is continuously working to address these concerns and provide solutions for its customers.
Navigating the complexities of modern energy systems can be challenging. Fortunately, Rocky Mountain Power offers several online tools and resources designed to simplify the process. By registering for an online account, customers gain access to a wealth of information, including the ability to pay bills, monitor energy usage, and explore detailed account information anytime. The company has also partnered with an independent payment provider, offering customers the convenience of paying their bills using credit cards or electronic checks. While a convenience fee is charged by the provider for these payment options, it's a trade-off for the flexibility and ease of use they offer.
For those facing financial hardship, Rocky Mountain Power provides options to establish payment arrangements, find energy assistance programs, or request more time to pay. Questions about these or any other services are readily addressed through customer support channels.
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Understanding the operational footprint of Rocky Mountain Power is key. The company's physical address in Preston, Idaho, is 509 S 2nd E, 83263. Furthermore, the utility is actively involved in community engagement, as demonstrated by an upcoming public meeting in Soda Springs, Idaho, scheduled to discuss significant changes planned for the future utilization of the Alexander Reservoir, located west of Soda Springs. This meeting underscores Rocky Mountain Power's commitment to transparency and stakeholder involvement in crucial decisions.
However, there are also some headwinds. The average Idaho residential customer of Rocky Mountain Power will see their average monthly bill increase by nearly $20 at the beginning of next year if a rate increase requested by the utility is approved. This could mean some changes to the financial aspect of the consumer. Customers may have to modify their financial planning.
Key facts About Rocky Mountain Power:
Rocky Mountain Power, a division of PacifiCorp and part of Berkshire Hathaway Energy, is a leading electricity provider in the states of Idaho, Wyoming, and Utah. Together, Pacific Power and Rocky Mountain Power serve a large customer base including over 1.6 million residential customers, 202,000 commercial customers, and 37,000 industrial and irrigation customers, totaling approximately 1,813,000 customers. This extensive reach highlights the company's significant role in powering homes and businesses across the region.
One of the core tenets of Rocky Mountain Power's mission is to deliver reliable, safe, and environmentally responsible energy. The company is committed to upgrading its metering technology for homes and businesses, furthering this commitment. This initiative reflects the companys dedication to maintaining and enhancing its infrastructure to meet the evolving needs of its customers.
For customers planning new construction projects, Rocky Mountain Power offers a wealth of tools and resources to assist with the process, ensuring a smooth transition to receiving power. This support highlights the company's dedication to enabling growth and facilitating development within its service areas. For example, Rocky Mountain Power is working with the desire of customers who want to own their own power generation systems. Part of this objective is to establish a sustainable and fair program for customers who want to generate some of their own power, while keeping their connection to Rocky Mountain Powers system. The company also provides an app to view and report outages, pay your bill, and track energy use from anywhere. Log in to the same account you use for our website, or use the app to create a new account.
In the event of an outage, customers can quickly report the issue via a dedicated button or by texting OUT to 759677. The outage map, which is conveniently accessible, provides real-time information about current outages and helps customers stay informed. However, it is very important to remember to never touch or go near a downed power line as they can be very dangerous.
The Rocky Mountain Power Foundation further supports the community through grants that fund safety, health, and wellness programs throughout the West. The foundation actively collaborates with local organizations, assisting them in their efforts to support vulnerable neighbors and build safe, supportive, and healthy communities.
The Cool Keeper demand response program, implemented by Rocky Mountain Power, has garnered national recognition for its innovative approach to energy management. This acknowledgment highlights the companys commitment to driving innovation and sustainability in the energy sector.
As Rocky Mountain Power focuses on providing safe, reliable, and affordable power, it underscores its role as an essential service provider for communities across Utah, Wyoming, and Idaho. With a comprehensive suite of services, a strong community focus, and a commitment to modernization, Rocky Mountain Power aims to meet the energy needs of its customers today and into the future. The website, with its various sections on rates and regulations, further illustrates the company's efforts towards transparency and customer service.
Important Information
- Customer Service: Easily contact customer service for assistance with your account or services.
- Online Account: Register your account online to gain access to a range of features, including bill payment, energy usage monitoring, and account details.
- Outage Reporting: Report power outages instantly via the button or texting OUT to 759677.
- Safety Reminders: Remember to avoid downed power lines.
- Payment Options: Pay your bill using credit cards or electronic checks through an independent payment provider.
- Energy Assistance: Establish payment arrangements, access energy assistance, or request additional time to pay.



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